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Opower - Unexpected error fetching Opower data (Atlantic City Electric) #117387
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Hey there @tronikos, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) opower documentation |
Can you install the SQLite Web addon and run the following queries and post here their results:
should return something like:
Then run the following after replacing the ids with the ones from the previous query:
|
I use MariaDB so I had to use PHPMyAdmin, hope this text output is good enough...
so 604 yields:
and 605 yields:
|
It seems you only have monthly data up to Aug 29, 2023. In the energy dashboard if you change it to the year view you should see data. Not sure yet why it cannot pull more recent data. Can you click on the year view on your screenshot? Do you have bill and day view? Can you run the demo.py of the upstream library at https://github.com/tronikos/opower requesting dates after Aug 29 to try to debug on your own? |
I believe my smart meter was installed in August of 2023. I can see day view starting with yesterday. I wonder why my monthly stopped, I’m assuming the integration needs monthly data? I’ve worked for ACE for 23 years, time to make some calls? I’ll fiddle with demo.py. |
Clicking around my account online, my monthly data appears it restarts on September 27th ‘23. So there is a gap, some days are missing and there is a bunch of estimated usage. I guess the first bit of missing data throws the error. What is the query range? 1 year? Thanks! |
The integration doesn't need monthly data. It pulls at whatever resolution the utility supports. The supported ones are: hourly, daily, monthly. If there is a gap that explains it. Would you mind temporarily changing the password and share with me your username and password to see how to best resolve this? You can privately reach me by gmail, discord, or home assistant community. My username is tronikos in all of them. |
I DM'd you on Home Assistant community |
The problem
Opower fails to fetch my meter data. I can log into my Atlantic City Electric account and see my usage etc. I also have two step verification off. This integration has never worked for my account.
What version of Home Assistant Core has the issue?
core-2024.5.2
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
OPower
Link to integration documentation on our website
https://www.home-assistant.io/integrations/opower
Diagnostics information
home-assistant_opower_2024-05-13T22-20-18.047Z.log
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Additional information
No response
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