strapi transfer
errors with WebSocket is not open: readyState 3
#20304
Labels
issue: bug
Issue reporting a bug
severity: high
If it breaks the basic use of the product
source: core:data-transfer
Source is core/data-transfer package
status: confirmed
Confirmed by a Strapi Team member or multiple community members
Bug report
I am opening a new issue as requested here
I am consistently experiencing an issue using the
strapi transfer ...
command in strapi version v4.23.1 Community Edition and node version v18.20.2.I am attempting to transfer
--from
our production instance to a local instanceThe error I receive locally is
The logs on the remote production instance are:
The transfer token has Full Access.
Required System information
18.20.2
10.5.0
v4.23.1
postgres 15
Describe the bug
Unable to transfer between a production instance and local instance using
strapi transfer --from ...
with the errorerror: [FATAL] WebSocket is not open: readyState 3 (CLOSED)
Steps to reproduce the behavior
We have deployed our remote infra on DigitalOcean's App Platform (if that is relevant), backed by DigitalOcean Spaces (S3 provider). We recently sucessfully transferred between remote instances (to our staging instance), although I can't be sure of the exact version used, although it was all within the last 4-6 weeks.
Expected behavior
I expect to be able to transfer between remote and local instances.
Additional context
There doesn't seem to be any additional log or error messages beyond what I have specified in my bug report above.
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